North Okanagan Shuswap

Community Resources

Municipal, Regional, First Nations

Armstrong, City of
• City Hall, 3570 Bridge Street
250.546.3023 Mon-Fri 8:30am-4:30pm
• Armstrong Spallumcheen Museum & .
Art Gallery
3415 Pleasant Valley Road
• Armstrong Spallumcheen Chamber .
of Commerce
3550 Bridge Street 250.546.8155
• Armstrong-Spallumcheen Parks & Rec
3351 Park Drive 250.546.9456
• Armstrong Spallumcheen Fire Dept. 250.546.6708

Chase, Village of
A Shuswap Experience
• Village Office, 826 Okanagan Avenue
250.679.3238 Mon-Fri 9am-4pm
• Chase & District Chamber of Commerce .
and Visitor Information Centre
400 Shuswap Avenue

Cherryville (unincorporated)
In the foothills of the Monashee Mountains
For attractions, community services,
business directory, events & more, go to...

Enderby, City of
Where the Shuswap meets the Okanagan
• City Hall, 619 Cliff Avenue
250.838.7230 Mon-Fri 8:30am-4:30pm
• Enderby & District Chamber of .
700 Railway Street
250.838.6727 1.877.213.6509
• Enderby & District Fire Department
407 George Street 250.838.6950
• Enderby & District Museum & Archives
901 George Street
250.838.7170 Tue-Sat Noon-4pm

Falkland, Town of
Home to one of Canada’s largest flags
(Gyp Mountain) and one of the oldest
rodeos in Canada
• Heritage Park Museum
Open daily mid-June to mid-September
5657 Highway 97 250.379.2535

Lumby, Village of
1775 Glencaird Street
250.547.2171 Mon-Fri 8am-4:30pm
• Lumby & District Chamber of Commerce
1882 Vernon Street
• Lumby & District Volunteer Fire Dept.
1769 Shuswap Avenue 250.547.9516

White Valley Parks, Recreation, Culture .
Program Guide available online: .
• White Valley Community Centre
2250 Shields Avenue, Lumby

Salmon Arm, City of
250.833.0377 Information Line
• City Hall, 500 2nd Avenue NE .
250.803.4000 Mon-Fri 8:30am-4pm
• Fire Department Administration
141 Ross Street NE 250.803.4060
• SASCU Recreation Centre
2550 10 Avenue NE 250.832.4044
• Shaw Centre
2 NHL ice surfaces, elevated walkway, .
meeting rooms, restaurant, exhibition space
2600 10 Avenue NE 250.832.4044
• Salmon Arm Chamber of Commerce
101-20 Hudson Avenue NE
250.832.2230 Visitor Centre

Sorrento (unincorporated)
The Heart of the Shuswap. See web site
for attractions, tours, events, activities

Vernon, City of
• City Hall, 3400 30 Street
250.545.1361 Mon-Fri 8:30am-4:30pm
• Visitor Centre, 3004 39 Avenue
• Downtown Vernon Association
101-3334 30 Avenue (Sun Valley Mall)
250.542.5851 Mon-Fri 8:30am-4:30 pm
• Vernon Fire - Rescue Services
3401 30 Street
250.550.3569 Mon-Fri 8am-5pm
• Greater Vernon Chamber of Commerce
102-2901 32 Street 250.545.0771
• Greater Vernon Recreation Services
• Recreation Centre
3310 37 Avenue, Vernon 250.545.6035
• Kal Tire Place
3445 43 Avenue 250.550.3257
• 250.550.7665 24 hour schedule line

Coldstream, District of
• Municipal Hall
9901 Kalamalka Road, Coldstream
250.545.5304 Mon-Fri 8am-4:30pm
• Coldstream Fire Hall
8008 Aberdeen Road 250.545.2096
• Lavington Fire Hall
9739 School Road 250.542.6878

Columbia Shuswap Regional District
Building inspection, Agricultural Land
Reserve, Zoning & Land Use Bylaws,
Environmental Services, Solid Waste
& Recycling, Parks & Recreation,
Emergency Management, Utilities - see
web site for all services and details
555 Harbourfront Dr. NE, Salmon Arm
250.832.8194 Mon-Fri 9am-4pm

Lake Country, District of
Oyama, Winfield, Carr’s Landing,
Okanagan Centre
10150 Bottom Wood Lake Road

• Parks, Recreation & Culture
250.766.5650 Activity Guide
• Winfield Memorial Hall
• Winfield Arena/Recreation Centre
10150 Bottom Wood Lake Road
• Creekside Theatre
10241 Bottom Wood Lake Road
250.766.9309 reservations

North Okanagan, Regional District of
Building, fire inspection services, regional
parks, ambulance service-jaws of life,
animal control, transit services, fire
protection, invasive plants/pest control,
solid waste disposal/recycling, water
supply, land use planning - visit web site for
all programs/services and details
9848 Aberdeen Road, Coldstream
250.550.3700 Mon-Fri 8am-4:30pm

Sicamous, District of
Houseboat Capital of Canada
446 Main Street, Sicamous
250.836.2477 Mon-Fri 8:30am-4:30pm
• Sicamous Chamber of Commerce
11-1133 Eagle Pass Way
• Sicamous Fire Hall
701 Whitehead Street
• Recreation Centre (Arena)

Spallumcheen, Township of
Recreation, Recycling & Garbage
Collection, Building Inspection, Animal
Control - see web for all services, details
4144 Spallumcheen Way
250.546.3013 Mon-Fri 8:30am-4:30pm

First Nations

Little Shuswap Lake Indian Band
Known as Skwlax to the Little Shuswap
1886 Little Shuswap Lake Road
Chase, BC

Neskonlith Indian Band
Member of the Secwepemc Nation
743 Chief Neskonlith Drive
Chase, BC

Okanagan Indian Band
Remembering our Past,
Envisioning our Future
12420 Westside Road, Vernon
250.542.4328 1.866.542.4328

Splatsin Indian Band
Southernmost tribe of the Shuswap Nation
5775 Old Vernon Road, Enderby
250.838.6496 Mon-Fri 8:30am-4:30pm

Okanagan Nation Alliance
Alliance of eight Okanagan bands
Grand Chief Stewart Phillip
101-3535 Old Okanagan Highway
250.707.0095 1.866.662.9609


Address Change
If you are moving within BC, you can use
this electronic service to update your
personal and/or business records with
provincial & local government organizations
1.866.775.0011 Help line M-F 8am-5pm

BC Air Quality
Air quality advisories & current data, Air
Quality Health & Ventilation Indexes, more
1.887.952.7277 RAPP Line - report
polluters and poachers. 24/7 Hotline

Forest Fire Reporting
Nearly one-third of all BC wildfires
are reported by the public resulting in
immeasurable savings: property, forests
1.800.663.5555 Report a wildfire
*5555 toll free on most cell networks

Climate Change
Together we can continue making steady
progress to a low-carbon future that

protects our ecosystems & quality of life.
See BC’s Climate Leadership Plan
1.800.663.7867 1.800.661.8773 TTY

MSP Premium Assistance & Reduction
• Assistance is be available to those
whose adjusted net income is up to
$42,000. Use the premium assistance
online calculator to determine eligibility
• Effective January 2018, MSP premiums
will be reduced by 50% for families &
individuals with household net income
up to $120,000. Individuals & families
will need to register for the reduction.
Those receiving premium assistance will
automatically be registered
1.800.663.7100 Questions? Call.
Ombudsperson, The Office of the
BC’s Independent Voice of Fairness
Receives enquiries & complaints about
the practices & services of public agencies
within its jurisdiction
1.800.567.3247 Mon-Fri 8:30am-4:30pm

Members of Legislative Assembly
• Greg Kyllo, MLA Shuswap
202A-371 Alexander Street NE

Salmon Arm
250.833.7414 1.877.771.7557
• Eric Foster
MLA Vernon-Monashee
3209 31 Avenue, Vernon

Service BC
Your source for frontline government
services and information. Check web for
available services at each location
1.800.663.7867 Mon-Fri 7:30am-5pm
1.800.661.8773 TTY
• 850A 16 Street NE, Salmon Arm
• 3201 30 Street, Vernon
• Vital Statistics Agency
Birth Registration/Certificate, Adoption,
Death, Marriage license, Legal changes
of Name, wills, registry information.
Monday to Friday 8:30am-4:30pm
305-478 Bernard Avenue, Kelowna
1.888.876.1633 Order, pay by credit card


BC Climate Action Tax Credit
Tax-free quarterly payment that helps low
income individuals and families with the
carbon taxes they pay

Canada Border Services Agency
General border services information; for
in-depth information, speak to an officer
8 am to 4 pm Monday to Friday
1.800.461.9999 English/French
1.866.335.3237 TTY

Canadian Heritage
We work with national cultural institutions
to promote culture, the arts, heritage,
official languages, citizenship and
participation, as well as Aboriginal, youth
and sport initiatives. Agents available to
answer questions M-F 8:30am-5 pm ET
1.888.997.3123 TTY

Health Canada
Responsible for helping Canadians
maintain,improve health while respecting
individual choices, circumstances
1.800.465.7735 TTY Service Canada

Immigration & Citizenship
Apply to visit, study, work or immigrate
to Canada, apply for citizenship, a
permanent resident card or refugee
protection, check application status
1.888.242.2100 Mon-Fri 8am-4pm
1.888.576.8502 TTY Mon-Fri 8am-4pm

Income Security Programs
Canada Pension Plan, Old Age Security,
Guaranteed Income Supplement > Click on ‘Family &
Social Supports’, then ‘Financial & Legal
Matters’, then select ‘Securities Programs’
from menu on left side
1.800.277.9914 1.800.255.4786 TTY

Indigenous & Northern Affairs Canada
Arts, culture, heritage. Acts, Agreements,
Treaties/Land Claims, Benefits & Rights,
Education, Employment, Social programs,
Infrastructure and Housing, more...
600-1138 Melville Street, Vancouver
1.800.567.9604 1.866.553.0554 TTY

Member of Parliament
• Mel Arnold, MP
North Okanagan-Shuswap
1-3105 29 Street, Vernon V1T 5A8
250.260.5020 1.800.665.5040
See our ad on page 101
See my greeting on page 6

Parks Canada
National parks protect representative
natural areas of Canadian significance for
public understanding, appreciation and
enjoyment. Free admission to all National
parks in the year 2017
1.866.787.6221 TTY
1.877.737.3783 Reservation service

Passport Canada
Capri Centre Mall, Kelowna
110-1835 Gordon Dr. M-F 8am-5pm
1.800.567.6868 M-F 7:30am-8pm ET
1.866.255.7655 TTY

Service Canada
Full service centres offering a mix of
information and transactional services
• 191 Shuswap St. NW, Salmon Arm
• 3202 31 Street, Vernon
Information on gov’t services, programs
1.800.926.9105 TTY

Travel & Tourism
Web site evolving to offer an ever growing
wealth of information on destinations,
travel documents, travel health, returning
to Canada, much more. See web for links
to a wide range of travel topics

Veterans’ Affairs Canada
Dedicated to promoting the health and
well-being of Canadian veterans and
providing programs and services for them
471 Queensway Avenue, Kelowna
1.866.522.2122 Mon-Fri 8:30-4:30
• VAC Assistance Line: Reach a mental
health professional 24/7
• Bureau of Pensions Advocate - free legal
aid help for people who are not satisfied
with decision for their claims for disability

Weather Information
Recorded information...
250.374.3661 Kamloops
250.837.4164 Revelstoke
250.542.8000 North Okanagan

Weather Information
Weather One-on-One:
Telephone consultation service with an
Environment Canada professional 5 am to
9 pm weekdays, 6 am to 6 pm weekends
and holidays Search for Weather Oneon-
Fee: $2.99 per minute
Service by Credit Card:
1.888.292.2222 by cell, use credit card
• Consultations services also available .
1.900.565.6565 for Marine Weather .
1.900.565.1111 for Climate Weather

Weather Information
Weather, Alerts, Marine, Air Quality,
Analyses and Modelling, Past Weather


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