North Okanagan Shuswap

Community Resources

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Medical Organizations and Services

Advance Care Planning: My Voice
Expressing your wishes and instructions
for future health care treatment. By
planning ahead, you will have a voice
in your future decisions. Every capable
adult should make an advance care plan.
Download the provincial Advance Care
Planning Guide in English, Punjabi or
Simplified Chinese. Watch video.

ALS Society of British Columbia
Amyotrophic Lateral Sclerosis
To meet physical & emotional needs of
ALS patients and their caregivers
1.800.708.3228 Richmond

Alcohol & Drug Information & Referral
Certified information and referral
specialists respond to enquiries on all
aspects of alcohol & drug use & misuse
1.800.663.1441 24/7 Multilingual service
• Mental Health & Substance Use
• 250.549.5737 Vernon M-F 8am-4:30
pm, closed noon to 1pm
• 250.833.4103 Salmon Arm M-F 8am-
4:30 pm. Closed 11:45am-12:45pm

Allergy/Asthma Information Association
Improve quality of life for those affected by
allergy, asthma and anaphylaxis
4730 Redridge Road, Kelowna
250.764.7507 1.877.500.2242

Alzheimer Society of BC
Provides information, support & education
for caregivers, and people with dementia

Alzheimer Resource Centre
307-1664 Richter Street, Kelowna
Serving Armstrong, Coldstream, Enderby,
Lake Country, Lumby, Oyama, Salmon
Arm, Sicamous, Vernon
250.860.0305, 1.800.634.3399 - for
support, information, make an appointment
Drop-In hours: Wednesdays 3pm-5pm
1.800.936.6033 Dementia Helpline -
Monday to Friday 10am-4pm

Arthritis Society, The
Committed to excellence and leadership
in research, care, education and advocacy
for persons with arthritis
1.800.321.1433 Info/Donate 9-5 M-F
• 260A-1855 Kirschner Road, Kelowna
250.868.8643 Interior Regional Office

BC Brain Injury Association
Provide a voice to promote a better quality
of life for those with acquired brain injury:
educate, prevent, support
604.984.1212 North Vancouver

BC Cancer Agency Sindi Ahluwalia
Hawkins Centre for Southern Interior
Centre of cancer research, education,
prevention, diagnosis and treatment
399 Royal Avenue, Kelowna V1Y 5L3
250.712.3900 1.888.563.7773

Screening Mammography Program
About 1 in 9 women will develop breast
cancer. Mammograms can find breast
cancer early-usually before it has spread
Check web site for Clinic Locator
• 102-300 Columbia Street, Kamloops
• 108-3330 Richter Street, Kelowna
• 250.549.5451 Vernon Jubilee Hospital
1.800.663.9203 Book your screening

BC Epilepsy Society
Provides information and referral, support
services to people with epilepsy
604.875.6704 Vancouver
• Center for Epilepsy & Seizure Education
Providing support, education,
information for those with epilepsy
112-32868 Ventura Avenue, Abbotsford
1.866.374.5377 Mon-Fri 10am-4pm

BC Lung Association
Provides comprehensive information on
lung diseases. Better Breathers’ Club
meets every 1st Mon. of the month, except
July & Aug., at The People Place, 1-3 pm
3402 27 Avenue, Vernon
1.800.665.5864 for more information

BC Lupus Society
Provides education, support to people
affected by lupus; create awareness,
support advances: treatment & research
1.866.585.8787 for more information
• 250.869.1335 Kelowna Support Group

BC Seniors’ Guide
Compilation of information & resources
to help us all plan for and live healthy
lifestyles as we age. Sections on benefits,
health, housing, transportation, finances,
safety & security. You can download/print,

read it online, or order a hard copy. To

order a free copy, contact the Office of the
Seniors Advocate. Available in Chinese,
English, French and Punjabi
1.877.952.3181 M-F 8:30am-4:30pm

Seeing beyond vision loss since 1918
Practical support for everyday
travel, learning & leisure, how-to videos,
Braille, independence living skills
1.800.563.2642 Helpline
• 101-1456 St. Paul Street, Kelowna
• 190-546 St. Paul Street, Kamloops

Canadian Cancer Society
Information, resources, support for
cancer patients & their families
• 3-111 Lakeshore Dr. NE, Salmon Arm
250.833.4334 M-F 10am-1pm
• 104-3402 27 Avenue, Vernon
250.542.0770 Mon-Thur 10am-2pm Sep-
June; Mon-Thur 10am-1pm July & Aug.
• Interior Regional Office, Kelowna
1.888.939.3333 Information Services
• 1.866.786.3934 TTY Mon-Fri

Canadian Cancer Society Southern
Interior Rotary Lodge
A home away from home facility for cancer
patients while accessing treatment at the
Kelowna Cancer Centre.
2251 Abbott Street, Kelowna
• Freemason Volunteer Drivers provide
transportation from Kelowna airport or bus
depot Mon-Fri. 24 hour notice required.
Pick ups in Enderby, Armstrong, Vernon,
Lake Country

Freemason Volunteer Driver Program
1.800.299.0188 Call for details
Canadian Institute for Health
Information (CIHI)
Better Data. Better Decisions. Healthier
Canadians. Monthly e-newsletter
250.220.4100 Victoria office

Canadian Liver Foundation
Dedicated to liver health and eliminating
the over 100 forms of liver disease
1.800.856.7266 Vancouver
1.800.563.5483 Here to Help

Canadian Mental Health Association
We believe in the idea that people can
recover from mental illness when they play
an active and empowered role
1.800.555.8222 BC Division
310.6789 Crisis Line 24/7
• 433 Hudson Avenue NE, Salmon Arm
• 3100 28 Avenue, Vernon
250.542.3114 Mon-Fri 8am-4pm

Cardiac Health Foundation of Canada
Supports cardiac rehabilitation,
advocacy of prevention and education.
Join free membership list.
416.730.8299 Toronto

Cerebral Palsy Association of BC
Mission is to create a Life Without Limits
for people with disabilities
1.800.663.0004 Vancouver

Community Dental Access Centre
Full service dental clinic for low income
North Okanagan residents. Clinic days
vary, call ahead. 9am-1pm, 2-5pm
3107C 31 Avenue, Vernon

Crohn’s & Colitis Canada
Committed to curing Crohn’s disease &
ulcerative colitis, improving the lives of
those affected by these chronic diseases

Denturist Association of BC
Everything you want to know about
dentures, where to find a local denturist

Diabetes Canada
Promotes the health of Canadians
through research, education, services
and advocacy
1589 Sutherland Avenue, Kelowna
250.762.9447 1.888.628.9494
1.800.226.8464 Information Line
See our Webinar information on pg. 39

Dietitian Services
Specializes in nutrition information,
counselling and advice based on most
current scientific sources by registered
dietitians, 9 am-5 pm Mon-Fri. - leave
message after hours. Translation services
Dial 8-1-1 Dial 7-1-1 TTY

HealthLink BC
See web site for medically-approved
info on more than 5,000 health topics,
symptoms, medications, and tips for
maintaining a healthy lifestyle. Call to
speak to a nurse 24/7. Speak to a dietitian
about nutrition, healthy eating and/or a
qualified exercise professional Mon-Fri
9am-5pm. Pharmacist available 5pm-
9am every night of the year. Translation
services in more than 130 languages
Dial 8-1-1 Dial 7-1-1 TTY

Healthy Eating for Seniors Handbook
Includes recipes, menu plans, info on
good nutrition. Find online or order a free
copy by calling HealthLink BC.
English, French, Chinese, Punjabi - search for above title
Dial 8-1-1 Dial 7-1-1 TTY

Heart & Stroke Foundation BC/Yukon
Promotes health through research,
education, services and advocacy
• 729 Victoria Street, Kamloops
• 4-1551 Sutherland Avenue, Kelowna
778.313.8090 1.866.432.7833
See our FAST program ad on page 91

Health promotion plan to encourage
healthier choices. Food & Nutrition, Activity
& Lifestyle, Aging Well. Online blog

Kidney Foundation of Canada
Volunteer organization committed to
reducing the burden of kidney disease
1.800.567.8112 Burnaby
• South Okanagan/Interior Chapter
• Kidney Community Kitchen
Manage your renal diet - info, cookbook
(meal plans, recipes, FAQs)

Lake Country Health Planning Society
Provides health and wellness services for
seniors, children, youth, families, adults
Monday to Thursday 10 am to 2 pm
10080 Main Street near Post Office, RCMP
778.215.5247 or 778.214.9343

Medic Alert Foundation
Emergency medical information services.
One of three Canadians have a condition
paramedics need to know about 1.800.668.1507

Medical Services Plan of BC
Together with PharmaCare, provides
medical & drug coverage to all eligible
British Columbians; online services... > click on ‘Health’
1.800.663.7100 8 am-4:30 pm Mon-Fri
Automated service available 24/7

Multiple Sclerosis Society
Information, support counseling, referral
and advocacy services to persons with MS
and their families. See Support/Self Help
section (page 93) for Vernon & Salmon
Arm Society information
1.800.268.7582 Interior Reg. Chapter

Muscular Dystrophy Canada
Mission to enhance the lives of those
affected with neuromuscular disorders by
providing ongoing support and resources
while relentlessly searching for a cure
through well-funded research
1.800.366.8166 Vancouver

Office of the Seniors Advocate
Has scope to examine & advocate for
seniors on issues related to health care,
personal care, transportation, housing,
income supports, and make
recommendations. Latest reports on web.
Information/referral specialists available to
help find seniors’ programs and services.
Sign up for newsletter
1.877.952.3181 M-F 8:30am-4:30pm

Osteoporosis Canada
Works to educate, empower, support
individuals & communities in the
prevention & treatment of osteoporosis
For support group near you, or to create a
group in your community, contact
250.861.6880 Trish, Kelowna Chapter

Pacific Blue Cross
Health, dental, disability, travel insurance
1.800.873.2583 Vancouver

Provides financial assistance to BC
residents for eligible prescription drugs
and designated medical supplies > click on ‘Health’
1.800.663.7100 M-F 8-8, Sat 8am-4pm

Prostate Cancer Canada Network
Help individuals, their families understand,
cope with prostate cancer, provide up to
date medical info. and individual support.
See support group listing on page 94
1.855.722.4636 Information Service

Spinal Cord Injury BC
We help people with spinal cord injuries
adjust, adapt, and thrive
1.800.689.2477 BC InfoLine Mon-Fri 9-5
250.308.1997 Scott - Okan. Peer Coord.

Medical Alarm Systems

Interior Health Lifeline Program
Personal emergency response system,
links elderly or medically at risk to 24
hour emergency help at the touch of a
button. Service area throughout the North
Okanagan Shuswap, Falkland, Lumby,
4000 25 Avenue, Vernon
250.558.1334 1.800.994.8414
See our ad and article page 32