North Okanagan Shuswap

Community Resources


Better Business Bureau
Promotes marketplace fairness, honesty

Canadian Anti-Fraud Centre
Are you a target? Frauds use telephone,
mail, internet to reach countless potential
victims. See web site for details
1.888.495.8501 Mon-Fri 5:30am-2pm PT

Consumer Protection Authority
Promotes a fair marketplace for BC
consumers, businesses; investigates
complaints, seeks redress for those
treated improperly by business
1.888.564.9963 Mon-Fri 8:30am-4:30pm

National Do Not Call List
Gives consumers a choice to reduce
the number of telemarketing calls by
registering your residential, wireless, fax or
VoIP telephone number
1.888.362.5889 TTY

Scams & Fraud
For information on common scams, go to
the RCMP web site, and click on ‘Scams
and Fraud’ (Quick Links)


BC Assessment Authority
Produces independent, uniform and
efficient property assessments on an
annual basis for all BC property owners
300-1631 Dickson Avenue, Kelowna

BC Securities Commission Investor
Useful information to be an informed
investor: know yourself, your advisor,
your investment, and the warning signs
of investment fraud. Subscription service,
seminars, and more...
1.800.373.6393 Mon-Fri 8:30am-4pm

Credit Counselling Society
Free credit counselling, solve debt
problems, manage money better, use
credit responsibly
230-1855 Kirschner Road, Kelowna
250.860.3000 1.888.527.8999

MNP Ltd.
Life-changing debt solutions
2903 35 Avenue, Vernon
301 Victoria Street, Kamloops
See our ad and article on page 5

SASCU Financial Group
Your Financial Life Partner
370 Lakeshore Drive NE, Salmon Arm
250.833.4466 SASCU Wealth
250.832.8011 SASCU Credit Union
(Salmon Arm, Sicamous, Sorrento)
250.833.4450 SASCU Insurance
See our ad on page 70


Access Pro Bono Society of BC
To advance access to justice by
developing, facilitating opportunities for the
effective provision of high-quality pro bono
legal services to people and non-profit
organizations of limited means 1.877.762.6664

Blakely & Company Law Corporation
Lawyer, notary public. Serving North
Okanagan & Shuswap areas since 1995
201-2595 Pleasant Valley Blvd., Armstrong
250.546.3188 1.888.838.9982
See our ad on this page

Canadian Bar Association, The
Promotes fair justice systems,
effective law reform, equality in the legal
profession, discrimination elimination
Lawyer Referral Service
1.800.663.1919 Referral Service
1.800.565.5297 Dial-a-Law Scripts

Provides legal system information, education
and help. Solve problems - understand
your rights; common legal questions.

Community Legal Assistance Society
For benefit of those who are physically,
mentally, socially, economically or otherwise
disadvantaged, or whose human
rights need protection
1.888.685.6222 Vancouver

A library of scripts prepared by lawyers.
Offers general information on a variety of
topics on BC law but not legal advice.
Free service available in English, Chinese
and Punjabi via the Internet and by phone
1.800.565.5297 Recorded Information

Lawyer Referral Service
Canadian Bar Association service enables
members of the public to consult with a
lawyer for up to 30 minutes for a fee of $25
1.800.663.1919 Mon-Fri 8am-5pm

Legal Services Society
If you have a legal problem and can’t
afford a lawyer, we can help
• Salmon Arm Provincial Court
Arthur Channer, Barrister & Solicitor
550 2nd Avenue NE, Salmon Arm
250.545.3666 Tuesday 8:30-11:30 am
Aboriginal band outreach - call Salmon
Arm office for outreach hours
.• Suite E, 3105 31 Avenue, Vernon
3001 27 Street (Vernon Courthouse)
250.545.3666 see web site for hours

• Suite E, 3105 31 Avenue, Vernon
 3001 27 Street (Vernon Courthouse)
 250.545.3666 see web site for hours
• • Family LawLINE
LawLINE lawyers give brief ‘next stop’
advice about family law issues such as
custody, access, guardianship, child
support, spousal support, property
division, family agreements, adoption and
court procedures. Mon-Tue-Thur-Fri 9 am
to 3 pm, Wed 9 am to 2:30 pm 1.866.577.2525

Jane M. Letourneau Notary Public
201-271 Ross St. NE, Salmon Arm
See our ad on this page

Nixon Wenger LLP
Full service law firm proudly committed to
our community for over 40 years
301-2706 30 Avenue, Vernon
250.542.5353 1.800.243.5353
See our ad on Outside Back Cover
See Reverse Mortgages article on pg. 33

People’s Law School
Provides public legal education & info
604.331.5400 Vancouver
• Wikibooks Law School booklets
available: Being an Executor, Writing your
Will, Power of Attorney and others

Public Guardian & Trustee of BC
Unique statutory role to protect the
interests of those who lack legal capacity
to protect their own interests. Protect the
legal, financial, personal and health care
interests of adults who require assistance
in decision making. Administer the
estates of deceased and missing persons
1345 St. Paul Street, Kelowna
250.712.7576 1.800.663.7867

Seniors First BC
Formerly the Centre for Elder Advocacy
and Support. Are you dealing with a crisis?
Call to talk about an abusive

situation you feel is happening. We listen
to concerns about financial, legal, physical
and emotional abuse. Advocate for legal
and social justice for those 55+. SAIL is a
safe place for older adults, those who care
about them
1.866.437.1940 (SAIL) Seniors Abuse &
Information Line Mon to Sun 8am-8pm
Language interpretation avail. M-F 9-4
1.855.306.1443 TTY

Thompson Rivers University
Community Legal Clinic (TRU CLC)
Operated by TRU Faculty of Law,
Assists low-income clients in a range
of legal areas. Services include
representation in residential tenancy
proceedings and drafting of documents
such as small wills for estates less than
$25,000 and powers of attorney
Centre for Services & Information
9A-1800 Tranquille Road, Kamloops
778.471.8490 CSI Activity Centre



City of Vernon Community Policing
Call or visit the Vernon Community
Policing office to get advice on Crime
prevention awareness & community
issues; learn about volunteering for the
Community Policing office, Citizens
Patrol and Speed Watch programs.
See web site for programs and services
2900 32 Avenue, Vernon 250.550.7840
See our ad on page 23

Community Crime Prevention Guide
This guide provides info on how to develop
and implement an action plan, develop a
community strategy, plus valuable sources
of support.

Crime Stoppers
North Okanagan/Shuswap
Receives tips from anonymous callers,
passes information on to police to help
solve cases. Reward of up to $2,000
based on the extent of information
received and the results obtained

Royal Canadian Mounted Police
Emergency only: dial 9-1-1
RCMP Detachments:
• 3710 Pleasant Valley, Armstrong
• 602 Granville Street, Enderby
• 5678 Connaught Road, Falkland
• 2208 Shuswap Avenue, Lumby
• 1980 11 Avenue NE, Salmon Arm
• 1125 Paradise Avenue, Sicamous
• 3402 30 Street, Vernon 250.545.7171

RCMP Victim Assistance Program
Offering emotional & practical support to
help victims, their families & witnesses
deal with the impact of crime or trauma
• Vernon, Armstrong, Enderby, Lumby,
 Falkland 8:30-4:30 Monday to Friday
• Salmon Arm, Sorrento, Sicamous
 250.832.4453 operates 24/7

Salmon Arm Citizens Patrol
City-wide vehicle, foot and bike patrols
from 1 pm to early morning hours -
members choose their shifts. Also radarbased
Speed Watch, Lock-out Auto
Crime activities in public parking lots
and community events. New members
c/o RCMP Detachment
1980 11 Street NE
Salmon Arm
250.832.5046 Paula Weir, President

Senior’s Guide to Safety & Security
Click on ‘Scams and fraud’, then
‘Publications’ under the Resources
heading, then ‘Crime Prevention & Safety’,
Also online information as to what to do if
you are a victim, helping a family member
and more

Victim Assistance
• Specialized Victim Assistance Program
For Women, Children and Men
Vernon Courthouse, 3rd Level
210-3001 27 Street, Vernon
250.542.3322 Mon-Fri 8:30-4:30pm
250.542.1122 Women’s Transition House
• Community-Based Victim Assistance
Shuswap Area Family Emergency
(SAFE) Society
250.832.0005 Salmon Arm
• Salmon Arm Women’s Shelter
250.832.9616 24/7

VictimLink BC
Confidential multilingual 24/7 telephone
help line for victims of family and sexual
violence, all other crimes. See web site for
details of services offered
1.800.563.0808 604.875.0885 TTY
604.836.6381 Text



Vernon Lock & Security Solutions
Bonded, licensed professional locksmiths
3101 31 Avenue, Vernon
See our ad on page 22



IICBC Seniors Insurance
Discount available for ICBC basic
insurance for 65+ registered owners
and operators, pleasure only. Also
Experienced Driver savings, Disability and
Antitheft device discounts. New to BC?
Your good driving record could pay with
savings on Autoplan insurance. See web
or visit an AutoPlan broker for details

Johnston Meier Insurance Agencies
Customer Service, First & Foremost.
Three locations to serve you in the North
Okanagan Shuswap
See our ad on page 73

To play, press and hold the enter key. To stop, release the enter key.

press to zoom
press to zoom
press to zoom
press to zoom
press to zoom
press to zoom
press to zoom
press to zoom
press to zoom
press to zoom
press to zoom
press to zoom
press to zoom
press to zoom
press to zoom
press to zoom