South Okanagan Similkameen

Community Resources

Medical Organizations and Services

Advance Care Planning: My Voice

Expressing your wishes and instructions

for future health care treatment. By

planning ahead, you will have a voice

in your future decisions. Every capable

adult should make an advance care

plan. Download the provincial Advance

Care Planning Guide and workbook...


Alcohol & Drug Information &

Referral Service

Certified information and referral

specialists respond to enquiries on all

aspects of alcohol and drug use and

misuse. 24/7 multilingual service



Allergy / Asthma Information


Improve quality of life for those affected

by allergy, asthma and anaphylaxis

4730 Redridge Road, Kelowna




ALS Society of British Columbia

To meet physical & emotional needs of

ALS patients and their caregivers

1233-13351 Commerce Pkwy, Richmond



Alzheimer Society of BC

Exists to alleviate the personal and social

consequences of Alzheimer’s disease

and related dementias

South Okanagan & Similkameen

Alzheimer Resource Centre

104-35 Backstreet Blvd., Penticton

250.493.8182 1.888.318.1122

1.800.936.6033 Dementia Helpline


Arthritis Society

Committed to excellence and leadership

in research, care, education and

advocacy for persons with arthritis

1.800.321.1433 Answers Line

• Penticton Arthritis Service

Penticton Regional Hospital

550 Carmi Avenue

250.492.4000 ext. 2286


BC Brain Injury Association

Provide a voice to promote a better

quality of life for those with acquired

brain injury: educate, prevent, support

1.877.858.1788 Maple Ridge


BC Cancer Agency Sindi Ahluwalia

Hawkins Centre for Southern Interior

Centre of cancer research, education,

prevention, diagnosis and treatment

399 Royal Avenue, Kelowna

250.712.3900 1.888.563.7773

• Screening Mammography

Information on the province’s breast

screening program for women 40 to 79


Penticton Regional Hospital

250.770.7573 Medical Imaging

1.800.663.9203 Book your screening


BC Epilepsy Society

Provides information and referral,

support services to people with epilepsy

604.875.6704 Vancouver

1.877.734.0873 Toronto

• Center for Epilepsy & Seizure

Education in British Columbia

Providing support, education,

information for those with epilepsy

32868 Ventura Avenue, Abbotsford



BC Lung Association

Comprehensive information on lung

diseases. Penticton Better Breathers

Club meetings have been suspended -

check web site for updates

1.800.665.5864 for more information


BC Schizophrenia Society

Community based association of people

who volunteer their time to help improve

those with serious mental illness & their

families. Support and education. Check

web site for support group information

205 Martin Street, Penticton

250.493.7338 10 am-2 pm Mon-Fri


BC Seniors’ Guide

Compilation of information & resources

to help us all plan for and live healthy

lifestyles as we age. Sections on

benefits, health, housing, transportation,

finances, safety & security. You can

download/print, read it online: Google

‘Seniors Guide BC’, or order a hard

copy. To order a free copy, contact the

Seniors Health Care Support Line,

Monday to Friday, 8:30 am to 4:30 pm



BrainTrust Canada

Community rehabilitation and support

for persons with brain injury, as well as a

strong focus on education & prevention

11-368 Industrial Avenue, Kelowna

250.762.3233 1.888.762.3233



Seeing beyond vision loss

National community-based registered

charity committed to vision health

101-1456 St. Paul Street, Kelowna

250.763.1191 1.800.563.2642 Helpline


Canadian Cancer Society

Information, resources, support for

cancer patients & their families

Interior Regional Office, Capri Mall

• 202-1835 Gordon Drive, Kelowna

250.762.6381 1.800.403.8222

• 101-166 Main Street, Penticton

250.490.9681 Tues-Fri 10 am-4 pm

• 1.888.939.3333 Cancer Info Service

Canadian Cancer Society

• Southern Interior Rotary Lodge

2251 Abbott Street, Kelowna


Home away from home facility for

cancer patients while accessing

treatment at Kelowna Cancer Centre.

•Freemason Volunteer Drivers provide

transportation from airport or bus depot

in Kelowna; pick-ups in Oliver, Penticton

Kaleden, Okanagan Falls, Summerland

Monday-Friday; 24 hour notice required

Freemason Volunteer Driver Program



Canadian Institute for Health

Information (CIHI)

Not-for-profit organization providing

essential data & analysis on Canada’s

health system & the health of Canadians.

Sign up for Land - monthly e-newsletter

250.220.4100 Victoria


Canadian Liver Foundation

Dedicated to liver health and eliminating

the over 100 forms of liver disease

1.800.856.7266 Vancouver

1.800.563.5483 Here to Help


Canadian Mental Health Association

South Okanagan Similkameen branch

Programs include Advocacy, Consumer

Development, Meals, Support Services,

Housing Support Services

2852 Skaha Lake Road, Penticton


1.800.555.8222 BC Division

1.800.661.2121 24 hour information line


Cerebral Palsy Association of BC

Information & referral, lending library,

newsletter, resource manuals, public

education, speakers bureau, bursaries

1.800.663.0004 Vancouver


Crisis Intervention & Suicide

Prevention Centre of BC

Non-profit, volunteer organization

committed to helping people help

themselves and others deal with crisis

1.800.SUICIDE (784.2433)

604.872.1234 Seniors Distress 24/7


Crohn’s & Colitis Foundation

Committed to curing Crohn’s, ulcerative

colitis and improving the lives of those

affected by these chronic diseases

1.800.513.8202 Regional Office


Denturist Association of BC

Everything you ever wanted to know

about dentures, and where you can find

a local denturist



Dietitian Services

Specializes in nutrition information,

counselling and advice based on most

current scientific sources by registered

dietitians, 8 am-8 pm Mon-Thur., 8 am-5

pm Friday. Leave message after hours.

Translation services available

Dial 8-1-1 Dial 7-1-1 TTY

Medical Organizations and Services


• Canadian Diabetes Association

Research, education, services, advocacy

1589 Sutherland Avenue, Kelowna


1.800.226.8464 Information Line

See our Webinar ad on page 47


• Integrated Health Programs

For people with chronic diseases i.e.

diabetes, heart and/or kidney disease

Penticton Health Centre

740 Carmi Avenue




• South Okanagan Chronic Disease

Program for Oliver and Osoyoos

residents living with chronic diseases

such as diabetes, heart disease, etc.

Osoyoos Health Centre or

South Okanagan General Hospital




Healthy Eating for Seniors Handbook

Includes recipes, menu plans, info on

good nutrition. Access online or order

free by calling Healthlink BC - search for

Healthy Eating for Seniors Handbook

Dial 8-1-1 Dial 7-1-1 TTY


Heart Health


• Cardiac Health Foundation of Canada

Supports cardiac rehabilitation,

advocacy of prevention and education


• Heart & Stroke Foundation

Promotes health through research,

education, services and advocacy

4-1551 Sutherland Avenue, Kelowna



See our ad on page 82


• Integrated Health Programs

For people with chronic diseases i.e.

diabetes, heart and/or kidney disease.

Most services for heart health require

physician referral. Penticton Health

Centre, 740 Carmi Avenue




• South Okanagan Chronic Disease

Program for Oliver and Osoyoos

residents living with chronic diseases

such as diabetes, heart disease, etc.

Supervised Exercise/Cardiac Rehab

requires physician referral

Osoyoos Health Centre or

South Okanagan General Hospital




HealthLink BC

See web site for medically-approved

info on more than 5,000 health topics,

symptoms, medications, and tips for

maintaining a healthy lifestyle. Call to

speak to a nurse 24/7. Weekdays speak

to a dietitian about nutrition, healthy

eating. Pharmacists available 5pm to

9am every day. Translation services

available - in more than 130 languages

Dial 8-1-1 Dial 7-1-1 TTY


Kidney Foundation of Canada

Volunteer organization committed to

reducing the burden of kidney disease


1.800.567.8112 Burnaby


Lupus Society

Provide education, support to people

affected by lupus; create awareness;

support advances: treatment & research

1.866.585.8787 for more information

• Kelowna Support Group

250.764.1234 Debra


Medic Alert Foundation

Emergency medical info services. One

of three Canadians have a condition

paramedics need to know about 1.800.668.1507


Medical Services Plan

Together with PharmaCare, provides

medical & drug coverage to all eligible

British Columbians; online services...

1.800.663.7100 Automated 24/7 service


Multiple Sclerosis Society of Canada

South Okanagan-Similkameen Chapter

Information, support counselling, referral

and advocacy services to persons with

MS and their families

3373 Skaha Lake Road, Penticton



Muscular Dystrophy Canada

Volunteers and staff raise funds and

work hard to support the independence

and full participation of those with

neuromuscular disorders. See web site

for link to Facebook page for South

Okanagan chapter

1.800.366.8166 Vancouver


OK in Health

A community web site specializing in

everything to do with health & wellness

in the Okanagan.Support groups posted,

wellness events, workshops, articles,

local practitioners, contests & newsletter 250.493.0106


Osteoporosis Canada

Works to educate, empower, support

individuals & communities in the

prevention & treatment of osteoporosis.

For support group near you, or to create

a group in your community, contact

• Kelowna Chapter

250.861.6880 Trish Gunning


Pacific Blue Cross

Health, dental, life, disability, and travel


1.800.873.2583 Vancouver


Parkinson Society British Columbia

Address the personal and social

consequences of Parkinson’s Disease

See Support Group info in Resources

section:Support Groups/Self Help pg 77 1.800.668.3330


Patient Care Quality Office

Interior Health Authority

220-1815 Kirschner Road, Kelowna




Provides financial assistance to BC

residents for eligible prescription drugs

and designated medical supplies



Prostate Cancer Canada Network

Help individuals, their families

understand, cope with prostate cancer,

provide up to date medical information

and individual support; see Resource

section, Support Groups/Self Help for

Kelowna support group info on page 76

1.855.722.4636 Information Service


Seniors Health Care Support Line

Seniors who have issues accessing

health care services or with the health

care they received, can call to receive

timely resolution of problems. Call

Monday to Friday 8:30 am to 4:30 pm



South Okanagan Similkameen Brain

Injury Society

Services for individuals with an

acquired brain injury (ABI), including

stroke, to maximize their quality of life.

Education and prevention promotion;

helmet awareness

2-996 Main Street, Penticton


See our ad and our ‘Falls Prevention’

article on page 18


Spinal Cord Injury BC

Assist people with spinal cord injury or

related physical disabilities

1.800.689.2477 SCI Bc InfoLine

250.859.3581 Regional contact, Peer

Program Coordinator, Kelowna

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