Thompson Nicola

Community Resources
Government Federal

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BC Climate Action Tax Credit
Tax-free quarterly payment that helps low
income individuals and families with the
carbon taxes they pay
1.800.959.1953 English
1.800.959.1954 French

Canada Border Services Agency
General border services information; for
in-depth information, speak to an agent
8 am to 4 pm Monday to Friday > current wait times
1.800.461.9999 English/French
1.866.335.3237 TTY

Canadian Heritage
We work with national cultural institutions
to promote culture, the arts, heritage,
official languages, citizenship &
participation, as well as Aboriginal, youth
and sport initiatives. Agents available to
answer questions M-F 8:30am to 5pm ET
1.866.811.0055 1.888.997.3123 TTY

Health Canada
Responsible for helping Canadians
maintain and improve their health
while respecting individual choices and
1.800.465.7735 TTY Service Canada

Immigration & Citizenship
Apply to visit, study, work or immigrate
to Canada, apply for citizenship, a
permanent resident card or refugee
protection, check application status
1.888.242.2100 call centre agents M-F
8am-4pm Automated service 24/7
1.888.576.8502 TTY M-F 8 am-4 pm

Income Security Programs
Canada Pension Plan, Old Age Security,
Guaranteed Income Supplement
1.800.529.3742 TTY

Indigenous & Northern Affairs Canada
Arts, culture, heritage. Acts, Agreements,
Treaties/Land Claims, Benefits & Rights,
Education, Employment, Social programs,
Infrastructure and Housing, more...
600-1138 Melville Street, Vancouver
1.866.553.0554 TTY

M embers of Parliament
• Dan Albas, MP, Central Okanagan-
2562-B Main Street
West Kelowna V4T 2N5 1.800.665.8711
• Cathy McLeod, MP
6-275 Seymour Street
Kamloops V2C 2E7
250.851.4991 1.877.619.3332
• Jati Sidhu, MP
Mission-Matsqui-Fraser Canyon
B3-32081 Lougheed Highway
Mission V2V 1A3 604.814.5710


Parks Canada
National parks protect representative
natural areas of Canadian significance for
public understanding, appreciation and
1.888.773.8888 1.866.787.6221 TTY
1.877.737.3783 Reservation Service

Passport Canada
• Service Canada Centre
Passport services: validates proof
of Canadian citizenship for passport
520 Seymour Street, Kamloops
• Capri Centre, Kelowna
110-1835 Gordon Drive
8 am-5 pm Mon-Fri, English, French
110-1835 Gordon Drive
1.800.567.6868 7:30am-8m ET, M-F
1.866.255.7655 TTY

Service Canada
Check web site for available information
and transactional services
• 520 Seymour Street, Kamloops
Monday-Friday 8:30am-4pm
• 318 Railway Avenue, Ashcroft
1st & 3rd Wed 9:30-noon, 1:15-3:30
• 209 Dutch Lake Road, Clearwater
3rd Tues 9:30-noon, 1-3pm
• 2194 Coutlee Avenue, Merritt
2nd & 4th Thur 9am-noon, 1-3:30pm
Information on gov’t. services, programs
1.800.622.6232 1.800.926.9105 TTY

Travel & Tourism
Web site evolving to offer an ever growing
wealth of information on destinations,
travel documents, travel health, returning
to Canada, much more. See web for
links to related government departments,
questions and feedback

Veterans’ Affairs Canada
Dedicated to promoting the health and
well-being of Canadian veterans and
providing programs and services for them
471 Queensway Avenue, Kelowna
1.866.522.2122 English 8:30-4:30 M-F
1.866.522.2022 French
• VAC Assistance Line: Reach a mental
health professional 24/7 1.800.268.7708
Weather Information
• Weather, Alerts, Marine, Air Quality,
Analyses & Modelling, Past Weather.
Radar, Satellite, Jet Stream
• Forecasts, alerts, air quality. North &
South Thompson, Shuswap, Nicola,
Coquihalla high elevation forecast
Recorded message, call...
2 50.374.3661

• Weather One-on-One
Telephone consultation service with
an Environment Canada weather
professional. 5 am to 9 pm weekdays, 6
am to 6 pm weekends and holidays
Fee: $2.99 per minute plus taxes